Ways to Bank

We've made it easy for you to bank with us by offering several ways to manage your money. You can use all of them or just one - it's up to you. It means you can do your banking 24 hours a day, 365 days a year.

Internet banking

The quick and easy way to control your money. Pay bills, check balances, transfer money between accounts, set up and cancel standing orders, view your accounts and even pay your DEWA and Etisalat bills online - our Internet Banking service lets you run your account whenever and wherever you want.
 
Register online now.

Telephone banking

Our automated Telephone Banking service is another great way of keeping in touch with your account 24 hours a day, 365 days a year. You can call up or use our automated service whenever it suits you. It's perfect for everyday transactions and very easy way to manage your account.
  • With telephone banking you can
  • Pay your DEWA and Etisalat utility bills online
  • Transfer between your Dirham, Sterling and US Dollar accounts in Dubai
  • Check your account balance
  • Hear the last five transactions made on your account
  • Make payments to your local Lloyds TSB credit card
  • Order cheque books
  • Order statements
  • Speak to an Advisor during regular office hours
How to register for Telephone banking
There are two ways to register for telephone banking. One way is to pop into our Jumeirah branch or any of our customer service centers across Dubai and register with a member of our team. Alternatively, you can call our Solutions Team on 04 342 2000 and register over the phone.
 
Once you've registered, you need to follow these three simple steps to access our telephone banking service.
  1. Telephone 04 342 2999 which is available 24 hours a day
  2. Enter your six digit customer number, followed by your five digit Telephone Identification Number (TIN)
  3. Our system will tell you your cleared available balance and uncleared balance before going you the main menu.
Another way we keep telephone banking safe and secure
To make sure you get the highest level of telephone banking security, we ask you to pre-register details of all payments you might be making to other individuals or to company accounts.

Offshore PhoneBanking

Offshore PhoneBanking from Lloyds TSB is an exclusive service for our International Account customers that makes managing offshore banking simpler, faster and easier.
With round-the-clock Offshore PhoneBanking you can:
  • Pay your UK bills
  • Transfer funds to the UK or anywhere in the world (up to £10, 000 per transaction per day)
  • Make internal transfers between your accounts
  • Check your account balances
  • Speak to a UK-based adviser in English 24 hours a day, 365 days a year
For Offshore PhoneBanking please call +44 1539 736626.
 
There are also two Offshore PhoneBank terminals you can use free of charge at our Jumeirah branch. To use them, simply log on with your account number, sort code and Offshore PhoneBank membership number.
 
There are two ways to sign-up for Offshore PhoneBank - and you can set up the service in whichever way suits you best.
  1. Register in person at our Jumeirah branch
    Come into the Jumeirah branch after 12 pm UAE time, Monday to Thursday and speak to one of our customer service team. A Relationship Manager will then call our Offshore PhoneBank team in the Isle of Man to set you up with a membership number. Once this has been done, you can start using the Offshore PhoneBank service about half an hour later.
     
  2. Fill in an application form
    If you haven't got time to register in person, you can come into the branch and complete an application form. The form is sent to the Isle of Man for processing and they'll notify you when your Offshore PhoneBank service is up and running.