Our Services

For the journey...

Each of us follows a different path through life, and our needs and goals can change depending on where we are in our journey. That's why here at Lloyds TSB, we offer a complete range of services and support, specially designed to meet your ever-changing banking needs, every step of the way.
Great customer service
Lloyds TSB is dedicated to helping you get to exactly where you want in life. And because we want to give you individual attention, we provide you with an experienced Relationship Manager who is there to guide and assist you in managing the more complex aspects of your finances.
Solutions team
Available over the phone, our friendly and knowledgeable Lloyds TSB Solutions team is here to answer any questions, offer advice, and assist in managing any aspect of your finances. So if you have any queries about your account balance or need information regarding our products and services, our Solutions team will be more than happy to help you with your request.
UK brand with Aa3 rating
Lloyds TSB is part of one of the world's most established and respected banking Groups. With over 70,000 qualified employees and over 300 years experience, we have been in the Middle East for over 30 years. We have a strong credit rating (Aa3, rated by Moody's).
Comprehensive range of banking products
Here at Lloyds TSB, we're committed to providing everything that a big, solid UK-based bank has to offer... and more. So whether you need to open a new account, take out a loan or benefit from the many other services we offer, our experience and expertise has put us at the forefront of personal and commercial banking around the world.
Our service promise
As part of our service commitment, we promise that should you ever find any fault, we will investigate it quickly and fairly. If you need to make a complaint, please ask for our leaflet on 'How to voice your concerns' which will explain our complaints procedure.
Awards
For the fourth consecutive year, Lloyds TSB Middle East has been crowned:
 
  • Best International Bank by Dubai's leading Customer Service Consultancy, Ethos, in recognition of our commitment and excellence in the area of customer service.