Customer Commitments

At Lloyds TSB Middle East we are dedicated to helping you get to exactly where you want in life. And along the way we are committed to making that journey as smooth and simple as possible. Here are our commitments to you

Customer Commitment : No 1

We're helping the environment by using less paper.

Customer Commitment : No 2

To save you time, we have dedicated parking for all our customers at our Jumeirah branch.

Customer Commitment : No 3

We open 9 hours a day, 6 days a week, so we are right here when you need us.

Customer Commitment : No 4

We're investing in our people to help them serve you better.

Customer Commitment : No 5

We're raising money for some of Dubai's most worthwhile causes.

Customer Commitment : No 6

We always lend responsibly.

Customer Commitment : No 7

We're taking more time to get to know what's important to you.

Customer Commitment : No 8

We ensure that we design everything around you.

Customer Commitment : No 9

We're committed to award-winning service.

Customer Commitment : No 10

We're always clear about how much it costs to bank with us.

Customer Commitment : No 11

We make sure you don't pay a penalty charge to pay off your loan early.

Customer Commitment : No 12

We make it easy to bank with us.

Customer Commitment : No 13

We're always open and honest in our dealings with you.

Customer Commitment : No 14

We avoid jargon to make sure you understand what we're saying.

Customer Commitment : No 15

To give you more ways to pay, we offer debit cards as well as credit cards.

Customer Commitment : No 16

To keep your money secure, we follow the highest global banking standards.

Customer Commitment : No 17

We go further to make sure it's simpler and safer to bank online with us.